Case Worker - Family Violence Programs (34.2 hours per week)

Are you passionate about supporting victim-survivors of family violence in ways that have a tangible impact? Join a collaborative team who are innovating what post-crisis care for victim-survivors can look like. This role is for 34.2 hours per week.

This unique role will enable you to step away from the pressure of incredibly high KPI’s in order to provide the long-term, holistic care that victim-survivors are telling us they need.

Crossway LifeCare

Crossway LifeCare is a community transformation organisation with a vision to see people in tough places flourish emotionally, socially, economically and spiritually. We care deeply for the marginalised in society and aim to see lives transformed through holistic and integrated services. Our interlinked services and programs for individuals and families achieve significant impact for those struggling in our community. Our services include Counselling, COACH Community Mentoring, Community Engagement and Family Violence Programs.

Our staff and volunteers are Christ-centered and compassionate, working collaboratively and with integrity to help people in tough places flourish. Crossway LifeCare is faith based but not faith biased and supports people irrespective of religion, race, gender, disability or sexual orientation. We aim to model Christ-centredness, grace, compassion, trust, and integrity within our team and to others. Each staff member signs a code of conduct that reflects these values.

We offer salary packaging and flexible work arrangements.

Family Violence Programs

The purpose of Family Violence Programs is to empower victim-survivors to heal from the impacts of trauma and reclaim their sense of identity, self-worth and hope for the future. We do this through the provision of post-crisis support services, including group therapy, case management and occasional childcare. Our programs aim to provide an opportunity for participants to belong to a community of survivors, recognising the power of social connection and peer support. All services are grounded in a trauma-informed approach where participant agency, choice and empowerment are centred.

The Role

Crossway LifeCare’s Family Violence Programs is seeking to appoint a Case Manager to join our multi-disciplinary team. This dual role will be responsible for the provision of case management support as well as intake assessments. People from culturally and linguistically diverse backgrounds are encouraged to apply.

This is a part-time role at 34.2 hours per week.

Key Responsibilities:

• Provide case management support to victim-survivors who are participating in Courage to Heal, a 12-month group therapy program
• Provide risk assessment and safety planning support in line with the MARAM Framework
• Refer participants to additional supports as needed
• Liaise with referring organisations to strengthen and build referral pathways
• Process all referrals to Family Violence Programs, conducting triage and intake assessments with victim-survivors to ascertain eligibility
• Liaise with team members to provide holistic, collaborative support to participants

Essential Criteria

You are a team player who is efficient, confident to take initiative and up for a laugh.

You have:

• A qualification in social work, counseling, occupational therapy or psychology. A tertiary qualification in Social Work (in line with the AASW’s practice standards) will be highly regarded.
• Experience working with individuals who have experienced trauma
• A knowledge of family violence, including the cycle of violence, causes of family violence and the impact of family violence on victim-survivors
• High interpersonal skills and the ability to build rapport with people from diverse populations
• Written communication skills and solid computer literacy
• The ability to operate from a trauma-informed, intersectional lens
• A passion for supporting people affected by gender-based violence
• A commitment to the vision, mission and values of Crossway LifeCare
• A current Victorian Driver’s license and mode of transport

Application Information

For a copy of the full Position Description, or if you have any questions, please contact Beth Taylor via the 'Apply to this Job' button below or on (03) 9886 3899.

Applicants are invited to submit a curriculum vitae and a cover letter addressing the above-mentioned criteria, their interest in the role and why they would be a good fit for this position.

Applications close 22nd October 2024, however early applications are encouraged.