Auditing and Administration Officer

Conduct cyclical self-assessments against the Strengthened Aged Care Quality Standards, manage our Associated Provider Management Framework, and provide general administrative and operational support to the Quality, Performance and Governance Manager, Executive General Manager and broader team......

• Wesley Home Care Services
• Permanent full-time position (38 hours per week)
• Based in NSW – hybrid (home-based with attendance at Wesley offices and service locations as required)
• Newly created role supporting quality, compliance and administration in aged care

About us

Wesley Mission is a high-profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is "A Spirit-led disciple-making movement: doing all the good we can because every life matters".

About the program

Wesley Home Care delivers funded aged care services to older people across multiple regions in New South Wales under the Support at Home program and the Commonwealth Home Support Programme (CHSP). We support older Australians to live independently in their homes and communities, delivering personal care, nursing, domestic assistance, social support and care management services.

About the role

We are seeking an Auditing and Administration Officer to join our Quality, Risk and Compliance team. This is a newly created role that combines quality auditing with hands-on administrative support across Wesley Home Care.

You will conduct cyclical self-assessments against the Strengthened Aged Care Quality Standards, manage our Associated Provider Management Framework, and provide general administrative and operational support to the Quality, Performance and Governance Manager, Executive General Manager and broader team.

This is an opportunity to shape a quality function from the ground up in a dynamic home care environment operating under Australia’s reformed aged care legislation. You’ll need to be comfortable moving between structured audit work and ad-hoc tasks as priorities shift.

Essential criteria

• Relevant tertiary qualification in quality management, health services management, aged care, community services, business administration or a related discipline; or equivalent experience
• Experience conducting internal audits, self-assessments or compliance reviews in a regulated environment, preferably aged care or community services
• Experience providing administrative and operational support in a professional environment
• Strong attention to detail with excellent analytical, organisational and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Flexible and adaptable, with the ability to manage competing priorities and ad-hoc requests
• Current Australian driver’s licence and willingness to travel across NSW

Desirable criteria

• Understanding of the Aged Care Act 2024, Aged Care Rules 2025 and the Strengthened Aged Care Quality Standards
• Experience managing third-party or subcontractor compliance, including worker screening
• Internal auditor certification (e.g. ISO 9001 Lead/Internal Auditor) or willingness to obtain
• Experience with the Government Provider Management System (GPMS), Protecht or AlayaCare

Remuneration

Salary and employment conditions are in accordance with the applicable industrial instrument. Generous salary packaging benefits available.

Closing date

11 September 2026

Apply now

Please submit a copy of your CV/résumé and a cover letter addressing the selection criteria, via the 'Apply to this Job' button below. For further information, please contact:

Amber Bernabe

Phone: 0408 896 282

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Worker code of conduct. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment
to positions within Wesley Mission. Wesley Mission is committed to diversity, inclusion and reconciliation. Guided by our vision of doing all the good we can because every life matters, we welcome applications from people of all backgrounds and social demographics, and strongly encourage Aboriginal and Torres Strait Islander peoples to apply