Team Leader - Support & Customer Experience

Provide day to day leadership to our Bookings operations while helping ensure our guests receive outstanding service from their first enquiry through to their time at camp......

Baptist Camping Victoria is seeking an experienced and relational Team Leader – Support & Customer Experience to join our team based primarily in Anglesea.

This leadership role provides day to day leadership to our Bookings operations while helping ensure our guests receive outstanding service from their first enquiry through to their time at camp.

Working closely with the Director of Camping and leadership team, you'll support the administration, communication and coordination that enables our teams to deliver exceptional ministry camps and serve churches, schools and community groups with excellence.

This role would suit someone who brings:

• Experience leading or coordinating a customer service, administration or bookings team

• Excellent organisational, communication and relationship-building skills

• A proactive approach with strong attention to detail and a commitment to continuous improvement

• Confidence using Microsoft Office and business systems, with the ability to manage competing priorities

• A commitment to Christian ministry and a desire to contribute to Baptist Camping Victoria's vision.

Experience in the camping, hospitality, tourism, events or not-for-profit sectors is highly regarded but not essential.

Baptist Camping Victoria is committed to safeguarding children and young people. All staff are required to uphold our Child Safe policies and procedures, hold a valid Employee Working with Children Check and provide a National Police Check.

Apply Now

To enquire further or apply, contact our office on (03) 5263 3222

Applications close 13th July 2026.

Please note that applications will be reviewed as received, and the role may be filled prior to the closing date if a suitable applicant is identified.