Company Info

HammondCare
NSW, Australia

Company Profile


Scheduler (Roster Coordinator)


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Location:

BATHURST, NSW, Australia 

Category:

Admin-Clerical, Community/Welfare/Social, Health Care/Nursing

Job ID:

28198
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Employment Type:

Casual

Posted:

24.03.2020
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  • Casual opportunity based in Bathurst, NSW
  • Manage and administer client and staff schedules
  • Shift availabilities between Monday to Sunday (6am-10pm)


About HammondCare
HammondCare is an independent Christian charity that exists to improve quality of life for people in need.


We specialise in aged and dementia care, palliative care, rehabilitation, mental health services for older people, and other related health and aged care services.  HammondCare seeks to embed evidence based best practice in its services and we provide these services through home care, sub-acute hospitals and residential aged care. 


Bringing these health, hospital and aged care services together, HammondCare has been able to develop innovative, flexible care models designed to serve people with complex health or aged care needs, regardless of their circumstances.   
HammondCare works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles.


About the role
The role of Scheduler works within the Mission and Mission in Action of HammondCare to provide scheduling services to HammondCare At Home. The Scheduler will efficiently administer and respond to short notice schedule changes.  Working in collaboration with the Senior Scheduler and HammondCare At Home Managers, the Scheduler will ensure outcomes continue to meet the needs of clients and staff, be financially sustainable, and be aligned with human resource legislation, policies and procedures including the relevant HammondCare At Home Care Worker Enterprise Agreement.

The essence of this role:

  • Provide, primarily reactive, efficient scheduling support to schedule changes with minimal disruption to clients and staff.
  • Provide customer service with effective and positive communication with all stakeholders.
  • Actively and cooperatively participate as a member of the centralised support team

About you

  • Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action.
  • Certificate level qualification or experience in a relevant field (including Business Administration, Communications or IT).
  • Demonstrated experience in customer service – a Call Centre background is ideal.
  • Excellent computer skills including database management and Microsoft Office applications (particularly, Word, Excel and Outlook).
  • Strong organisational abilities, including effective time management and ability to prioritise in a busy work environment.
  • Excellent analytical skills and attention to detail.
  • Demonstrated ability to take initiative and problem solve with limited supervision.
  • Demonstrated ability to record, report and maintain information.
  • Demonstrated ability to work independently and as part of a team.


HammondCare offers its staff competitive salaries, excellent training & development opportunities, a supportive environment and a fabulous benefits program. For more info check out our website: www.hammond.com.au/careers


Ready to make a change? Apply Now!
For an information pack, including the selection criteria, please click on the link

If you are interested in this position, then click on the “Apply Now” button and submit your application.

For any specific queries not answered by the information pack, please contact Eliza Longmuir Pearce on 02 6338 1314.

Closing date, 10 April 2020

All short listed applicants for this role will be asked to consent to a criminal record check and must provide evidence of a 2020 vaccination for the influenza virus.

 




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