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Company Profile

Sales Assistant - Youthworks, Christian Education Publications



Sydney CBD, NSW, Australia 


Sales/Customer Service

Job ID:


Employment Type:





Sales Assistant

Organisation: Youthworks, Christian Education Publications
Location: Clarence St, Sydney CBD
Employment Type: Casual
Applications Close: as soon as the position is filled
Youthworks Christian Education Publications (CEP) is seeking a casual Sales Assistant to join our team. The CEP division publishes Christian educational content across a variety of platforms for young people and those serving young people, including but not limited to resources for SRE ministry, Christian studies in independent schools, and church ministries.  The CEP division also provides educational resources for the Sydney Diocese.
About the role
As the Sales Assistant you will support the CEP team by assisting with customer enquiries and sales procedures.

Your responsibilities
  • Provide prompt and friendly responses to all enquiries, regardless of delivery method, within designated timeframes
  • Receive sales calls and process orders accordingly
  • Identify opportunities to offer information and make product suggestions based on a customer’s needs
  • Maintain stock in the ‘bookshop’ and process sales from the bookshop
  • Accurately maintain and keep up to date customer records within the CRM database
  • Provide customers with statements and invoices
You will need to demonstrate
  • Demonstrated experience in administration
  • Phone etiquette and on point precision to accuracy
  • Proficiency in using a range of software applications, including Microsoft Word, Excel, PowerPoint and databases
  • Excellent organisational and time management skills with the ability to multitask and to be flexible to reflect changes in priority 
  • Well-developed written and verbal communication skills with a focus on providing strong customer service  
  • A systematic and focused approach to tasks with a strong attention to detail
  • An ability to work with a wide range of staff to achieve effective outcomes
  • Strong work ethos
  • Strong customer focus
  • Good personal presentation
  • Personal Christian faith and willingness to work within an Anglican organisation
Experience in sales, Administration and business-related qualifications are desirable but not essential.
To note applications cannot be processed until a completed application form is submitted.
How to apply
Anglican Youthworks is committed to the Working with Children Checks; persons who are ineligible may not apply. A valid Working with Children Check number for paid employment must be obtained and verified prior to an offer of employment being made.
To apply submit in writing a cover letter and resume by clicking “Apply” below. Please include at least 1 past employer and your current church minister as referees.
For general enquiries please email

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