Company Info

The Salvation Army
Blackburn, VIC, Australia

Company Profile

Case Manager - Centre for Restoration



Blackburn, VIC, Australia 



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Employment Type:

Full time




Over the past year The Salvation Army (TSA) has been working towards joining the two existing Eastern and Southern territories into one unified organisation under the leadership of a National Commander.  This will deliver a single Australia territory with an aligned vision, united voice, stronger partnerships, better stewardship, and the ability to make an even greater impact on the many people who depend on our services. 

Within Salvation Army’s new national scope sits a National Centre for Restoration whose primary purpose is to provide support for any person who has been the victim of abuse while in Salvation Army care. This response is provided across Australia through The Centre for Restoration.
The role:

The Case Manager, reporting to the Senior Case Manager, will be responsible for providing comprehensive and specialised claims case management support for survivors of contemporary and historic abuse within The Salvation Army.  
Your responsibilities will include but not limited to:
  • Provide individual case management support
  • Provide high levels of administrative support – through manual  recording and transcribing of interviews and preparation of sensitive and comprehensive reports for PICC
  • Meet regularly with Senior Case Manger – to provide updates
  • Liaise with relevant stakeholders as and when require
  • Follow up on late report submissions

What we are seeking from you:

  • Relevant tertiary qualifications in Social Work or Psychology
  • Demonstrated experience in case management
  • Demonstrated experience in collaborating with other organisations  to develop  and tailor programs  to meet  clients’ needs
  • Previous experience working with and relating to people who require support through mental health related issues,  and victims of abuse and trauma
  • Demonstrated experience in working with a high level of confidentiality  around sensitive information and couple that with a acting with a high level of professionalism at all times.

Job Requirements:



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